This is Welcome to the President's Blog with photo of President Linda Carney

How Well Do We Communicate?

How wonderful to receive your comments on my first blog.  This month I would like to share some thoughts on how we can become more effective communicators.   

The first thing we can do is communicate with completeness.  Our communication needs to convey all required facts. We must take into consideration the receiver’s mindset and convey the message accordingly. Communicating with completeness may entail giving additional information and trying not to leave unanswered questions. Complete communication helps in making better decisions as listeners receive all needed information. 

Next, concise communication occurs when we convey our message in the least possible words and may lead to more effective communication. Concise communication saves time, and sometimes money, by providing a short and essential message that is easier to understand, and not repetitive.   

When we use consideration in our communication we “step into the shoes of others.” Effective communication considers the views of others, their background, and mindset.  We must always attempt to think about the people we are addressing and modify our words when necessary. 

Communicating with clarity means we emphasize a specific message or goal, rather than trying to achieve too much at once. Clarity in communication makes understanding easier, enhances the meaning of the message, and uses exact, appropriate and concrete words.

Being concrete while communicating means we are specific and clear rather than fuzzy and general. Concreteness strengthens confidence as it is supported by facts and figures.  It is important to use words that are clear and cannot be misinterpreted.

When we communicate with courtesy, we take viewpoints as well as feelings of the people receiving the message into account. 

Communicating with correctness means our messages are exact, correct and well-timed. 

Using the tips above may help us become more effective communicators.  What are your communication strengths?  What tips might you begin to use to be a more effective communicator? How can CODI enhance staff communication?    

Tips throughout this month’s blog were adapted from http://www.managementstudyguide.com/seven-cs-of-effective-communication.htm

This is Welcome to the President's Blog with photo of President Linda Carney

The President’s Blog

Hello All,

Today we are introducing a new way of communicating throughout CODI; which is blogging.  Regardless of where we perform our work, we all have access to our CODI website and now to my blog.  Through blogging, I plan on sharing thoughts and information and look forward to receiving feedback, insights, concerns, and ideas from staff.  I hope blogging will strengthen internal communication and as Ken Blanchard, author of The One Minute Manager wrote, “help us to better connect the dots between what we do each day and the goals of our organization.”  When we feel more connected, we understand the importance of what we do, and we are more highly engaged.

For our first blog, I would like us to think about how we show that we value someone.  For me, making time to stop whatever I’m doing and truly listen is one way I show that I value someone.  We are all busy and pulled in so many directions that sometimes we rush through life and miss what is really important.  Making time to truly listen helps build trust and strengthens relationships while showing folks we value them and what they have to say.  We need to remind ourselves of what and who is truly important to us and why we do what we do.

I believe the following quote by Sam Walton, Walmart Founder, speaks volumes about the power of taking time to show someone we care, “Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.”

Please tell us how you show someone you value them at work.  How have others shown you that they value you at work? How can your team, department, or CODI as a whole help you to feel more valued at work? What, if anything might you do differently after reading his blog to show co-workers you value their contributions?

I am eager to read your responses and hope each of you will take the time to share your stories and begin a dialogue with fellow CODI teammates.

Linda Carney