Career Opportunity Development, Inc. of Egg Harbor City, NJ has passed the ISSA's Cleaning Industry Training Standard (CITS) "Accredited Certification Trainer" examination and officially achieved A.C.T. and I.C.E.-T certification.
ISSA—The Worldwide Cleaning Industry Association is the premier leading in setting standards for the Cleaning Industry.
Cleaning Industry Training Standards
The men and women who are responsible for the actual cleaning of facilities represent the backbone of the cleaning industry. They are the individuals who are tasked with making sure that building occupants can enjoy a clean, healthy and safe indoor environment. However, for a cleaning service professional to perform a task effectively, they must be trained on the best way to do so.
The Cleaning Industry Training Standards are designed to facilitate the development, adoption and performance of effective training programs. In essence, the Standards should be thought of as providing a framework that can be used to ensure that training programs contain best practice elements and are designed to put cleaning service workers in the best position to succeed.
Training Program Best Practice Elements
Compliance with the Standards requires a dedication to the development of training programs that focus on providing cleaning service professionals with the specific information they need to perform cleaning tasks effectively. Further, compliance with the Standards is undeniably achievable by all training program developers, although in some cases, program providers may find that compliance is best achieved by combining multiple programs.
ISSA Cleaning Industry Management Standard (CIMS)
The Standards were developed to serve as complementary to ISSA’s Cleaning Industry Management Standard (CIMS) and CIMS-Green Building program. CIMS and CIMS-GB, which sets forth the primary management and green cleaning characteristics of a quality, customer-focused cleaning service organizations, includes a comprehensive Human Resources section, the highlight of which is a series of elements focusing on cleaning service professional training. Training programs that comply with these.
ISSA's Scope, Purpose, Application and History
The ISSA Cleaning Industry Training Standards describe the key elements, training topics and curriculum to be considered in designing and implementing training programs for cleaning organizations and their cleaning service professional workers. These Standards are designed to be used by all cleaning industry training program developers and providers and apply to training programs delivered to all cleaning service professionals regardless of the size of the organization an individual is employed by or whether the organization self-performs cleaning or is a third-party building service contractor.
The purpose of these Standards is to set forth best practices elements, training topics and curriculum that guide training program providers and users in establishing and delivering effective industry training programs.
Because of the unique characteristics of the cleaning industry, it is impractical to prescribe elements, policies and training topics that apply to every situation. In certain circumstances, minor deviation from portions of this Standard may be appropriate.
These Standards were written for use by those directly involved in the cleaning industry, but may also have application for other materially interested parties.
The first Standard details best practice elements that apply to all industry training programs, regardless of task or topic. The subsequent Standards are task or training program category specific; established to define the topics that should be included in a program that is designed to train and educate cleaning service professionals to perform specific cleaning tasks. As such, there are individual Standards for a number of various training categories.
Certain provisions of the Standards may be specific to training programs developed and used by organizations operating within the United States. International organizations seeking to meet the requirements of these Standards shall comply with all parallel provisions that apply in their specific jurisdictions.
In 1923, Alfred Richter founded the National Sanitary Supply Association. Richter understood that the cleaning industry needed to unite as a community—not only for the betterment of its members, but also for the health of the nation. Based on these ideals, the association grew from its few founding members to a worldwide organization, and in 1966, to reflect its growing international membership, the association changed its name to International Sanitary Supply Association. Then, in 2005, the association embraced cleaning service providers, prompting the association to change its name and tagline simply to: ISSA—The Worldwide Cleaning Industry Association.